Soft Skills

The ability to handle yourself properly today can sometimes outweigh even your technical skills. If We know what to do, when to do it, and how to do it with grace and style, we will have a competitive edge in our career. All business experts agree that good manners promote good business. This is how…

In business, productivity is directly related to the effectiveness of communication that happens in the workplace. This training focuses in organizational and personal development, encompassing communications, management, personality, relationships and behavior. It helps to enrich your dealings with people and your understanding of yourself. The training focuses on three core areas of communication:  Improving your…

The best leaders have the ability to share their vision with passion and commitment, giving their people a purpose, a challenge they are willing to embrace and carry on achieving amazing results. This two day activity based training program will empower the participants as a leader in bringing out the best in themselves and others…

Negotiating is a part of everyday life. We negotiate in our work, with our friends, and even our family members. In this two day class, participants will learn what negotiation is and how to get the most from their personal negotiations. Participants will discover their personality style and how to negotiate effectively with other personality…

This program will give the participants two core learning: 1. Powerful techniques to write effectively to the targeted audience  Structuring one’s writing  Writing clearly and succinctly Addressing the audience needs 2. Global business email etiquette

This energetic training program focuses on the most essential communication skills needed for the challenging and competitive working environment of today. It starts off with a fun exercises that will put the listening skills of the participants to the test and lay the ground for many of the concepts throughout the program. From active listening…

Stress Management in the Workplace. The Stress Management  in the Workplace training program delivers trademarked stress management tools that are unmatched in the measured results they will produce for you and your organization.  Organizational skills are improved so that less things “fall through the cracks.”

Personal effectiveness is a result of not just one thing, but of a combination of factors which all impact upon each other. Personal effectiveness is vital to strong  business management. This Personal Effectiveness training course is designed for those who seek to further develop the key skills and techniques needed to build personal impact, influence…

A highly engaging one-day training program packed with a plethora of fun activities and games focusing on the key characteristics of high performing teams. The high energy training program will help to equip members of a team with the essential skill set and mind set to be a professional team player in a high performing…

Conflict is inevitable, we’ve all had conflict situations in the past and probably will have hem in the future. This two day conflict resolution training program will teach attendees or help them to teach others how to more confidently deal with workplace conflict situations. Participants will discover how conflict situations can be turned around into…

Essential time management training to help organize your daily tasks and reduce stress. Learn effective time management skills to manage time more efficiently, including how to plan activities and get tasks done in a smarter manner, both at work and at home.

This highly interactive workshop introduces a variety of creative problem solving and decision making tools and techniques. Participants will learn to analyze problems, generate creative solutions, and decide which solution most closely matches their needs. In addition to the numerous activities and exercises throughout the training where participants get to practice the different tools and…

An interpersonal relationship is a strong, deep, or close association or acquaintance between two or more people that may range in duration from brief to enduring.Our Interpersonal Skills training course is designed for managers and staff who wish to increase their self-awareness and improve the way they relate to others in order to work more…

Emotional intelligence describes the ability to understand one’s own feelings. It also provides great insight on how emotion influences motivation and behavior. The concepts of Emotional Intelligence have been around since the early 20th century, but the term was first introduced by Wayne Payne in 1985. With our Emotional Intelligence workshop participants will gain a…

This program introduces you to the research and history behind the cultural intelligence (CQ) model and why it matters. As part of this workshop you will be able to understand and demonstrate cultural perspective of each person across culture. Cultural Intelligence (CQ), Let us help your organizations to succeed by providing research-based tools and workshop to…

Can you tell if someone is telling the truth just by looking at them? It is a skill that a lot of people do not have. Through Body Language Basics you will be given a set of tools to use to your advantage. These tools can be utilized in the office and at home. Understanding…

Writing is a key method of communication for most people, and it’s one that many people struggle with. Writing and communication skills have degraded with more and more people communicating through email and text messaging. Developing writing skills is still important is the business world as creating proper documents (such as proposals, reports, and agendas),…

In recent years, tasks that were originally thought to fall under the responsibility of the human resources department have become a part of many managers’ job descriptions. The sharing and diffusion of these tasks throughout the organization has had an impact particularly on those that are not equipped with the skills or knowledge to deal…

Being an Executive or Personal Assistant is a unique position that requires a variety of skills. Whether you are updating schedules, making travel arrangements, minute taking, or creating important documents all must be done with a high degree of confidentiality. Confidentiality is one of the most important characteristics for every assistant. Our Executive and Personal…

We’ve all met that dynamic, charismatic person that just has a way with others, and has a way of being remembered. Your participants will identify ways of creating a powerful introduction, remembering names, and managing situations when you’ve forgotten someone’s name. The Interpersonal Skills workshop will help participants work towards being that unforgettable person by…