CREATIVE THINKING SKILLS

1.Step 1 : Define the problem:
• • Find out your problem solving style (Self-assessment).
  • Systematic Problem Definition (6 Basic Questions).
  • Systematic Problem Definition (Grid).
  • Fish Bone Diagrams / Ishikawa/ Cause and Effect diagrams.
2.Step 2 : Find Creative Solutions using creativity tools:
• • Brainstorming.
  • Reverse Brainstorming.
  • SCAMMPERR.
  • Mind Mapping.
  • De Bono’s 6 Thinking Hats.
3. Step 3 : Evaluate and Select solution:
• • Pro’s and Con’s.
  • Force field analysis.
  • Decision Matrix
  • Cost/Benefit Analysis.
  • Feasibility/Capability Analysis.
4.Step 4 : Implement solution and create an action plan:
• • Create an action plan.
  • Break solution into action steps.
  • Prioritize actions and assign roles.
  • Follow-up at milestones.

Duration: TBA

 Venue: TBA

• Apply a four step process to systematically solve problems and decide on appropriate solutions.
• Use methods and tools (systematic process and fishbone diagramming) to discover the underlying cause of a problem.
• Use brainstorming, and several other creative thinking techniques to generate possible solutions to the problem.