Description
Learn the skills to increase productivity and improve performance. This will produce a positive environment throughout your business and influence the organization as a whole.
Telephone Etiquette
₹10,000.00
Master the unique skills that facilitates great communication, inside and outside the office to improve your confidence in any challenging situation š”
- Recognize the different aspects of telephone language
- Properly handle inbound/outbound calls
- Know how to handle angry or rude callers
- Learn to receive and send phone messages
- Know different methods of employee training
Related products
-
₹10,000.00Add to cartWith Supply Chain Management your company and employees will be on target to lower costs, improving efficiency, and increase customer satisfaction. This course will provide your employees with the understanding of how Supply Chain Management can improve and help almost any type of business.
Workshop Objectives:
ā¦ Take a look at inventory management
ā¦ Study supply chain groups
ā¦ Review tracking and monitoring methods
ā¦ Examine supply chain event management -
₹10,000.00Add to cartGain a fundamental understanding of the PowerPoint 2016 environment and the correct use of key features of this application.
ā¢ Create, edit, and enhance slideshow presentations.
ā¢ Create professional-looking sales presentations,employee training, instructional materials, and kiosk slideshows. -
₹10,000.00Add to cartThrough Organizational Skills your participants will encounter improved productivity, better management, and an overall increase in professional growth. Every day people waste numerous amounts of time looking for items. So stop looking for those important items, and start knowing where they are by getting organized.
Workshop Objectives:ā¦ Examine current habits and routines that are not organized
ā¦ Learn to prioritize your time schedule and daily tasks
ā¦ Determine ways of storing information and supplies -
₹10,000.00Add to cartTheĀ Interpersonal SkillsĀ workshop will help participants work towards being that unforgettable person by providing communication skills, negotiation techniques, tips on making an impact, and advice on networking and starting conversations. They will also identify the skills needed in starting a conversation, moving a conversation along, and progressing to higher levels of conversation.
- Understand the difference between hearing and listening.
- Know some ways to improve the verbal skills of asking questions and communicating with power
- Understand what is ānon-verbal communicationā and how it can enhance interpersonal relationships.
- Identify the skills needed in starting a conversation.
- Identify ways of creating a powerful introduction, remembering names, and managing situations when youāve forgotten someoneās name.