Showing 33–34 of 34 results

  • Telephone Etiquette
    ₹10,000.00

    Master the unique skills that facilitates great communication, inside and outside the office to improve your confidence in any challenging situation đź’ˇ

    • Recognize the different aspects of telephone language
    • Properly handle inbound/outbound calls
    • Know how to handle angry or rude callers
    • Learn to receive and send phone messages
    • Know different methods of employee training
    Add to cart
  • Sale!
    Train-The-Trainer
    Original price was: ₹10,000.00.Current price is: ₹8,220.00.

    Create and deliver engaging, compelling workshops that will encourage trainees to come back for more. Skills such as facilitating, needs analyses, understanding participant’s needs, and managing tough topics will give your trainees what they need to become a trainer themselves💯

    • Define training, facilitating, and presenting
    • Understand how to identify participants’ training needs
    • Create a lesson plan that incorporates the range of learning preferences
    • Create an active, engaging learning environment
    • Develop visual aids and supporting materials
    • Manage difficult participants and tough topics
    Add to cart