Diploma in Customer Service

• Best practices for delivering first-grade guest service and articulate standards specific to the organisation
• Guidance for professional appearance, actions and attitude
• Language for welcoming guests, interacting professionally and closing conversations
• Service body Language
• Service recovery tactics
• Suggestions to manage service related stress
• Real time internship program

Duration: 12 Weeks

 Venue: TBA

With an aim to prepare students committed to a career in the service industry, the objective of our academy is to provide and create opportunities for the all-round development of the students and well equip them to face the challenges in this competitive world. Students opting for diploma in customer service can take up their career from a range of establishments including Bars, Restaurants, Cafes, Conference Centers, Banqueting Venues, Hotels or Contract Caterers.